Securus Technologies is a company that supplies state-of-the-art communications service to 3,450 correctional institutions, law enforcement agencies, and public safety organizations. Their services connect over 1,200,000 inmates, and their families all over North America and the services offered include phone services, video communications, email, and text messaging.
Various payment plans are offered from pre-payment, a bill as you go plan to the families of inmates, collect calls, and other forms that are convenient and easy to handle for all parties.
Recently, Securus threw out a challenge to its closest competitor, GTL, to have a contest and to have an independent party judge which company had the most satisfactory service to its customers. GTL had been making claims that their services were superior to that of Securus and had also been attempting to mimic some of the services that are offered by Securus. When a rival company spins the facts and makes claims that are far from the truth, you cannot just sit back and let falsehoods continue to be claimed.
Securus feels that in all areas it will be difficult for GTL to measure up to the more modern and efficient infrastructure that will become very apparent immediately by anyone who discovers the superiority that Securus has in its technology and customer service.
Securus has the largest VOIP Corrections calling system in the world, and the newest innovations in software have allowed a seamless delivery system to inmates all over North America and at lower costs that GTL has ever been able to do. In recent surveys conducted by Securus, customers who were formerly with GTL and have switched to Securus, they prefer Securus by a 3 to 1 margin.
As things have turned out, GTL has politely declined to take the challenge, and rightly so, as it was obvious from the start that they were out of their league and could not measure up. Securus is the company of choice for correctional communications between inmates and families.